Skip to Content
TroubleshootingCommon Issues

Common Issues

My canvas isn’t showing up

Give sync a moment — Gavana hydrates from local browser storage first and syncs to your account after. See How Sync Works. If it still doesn’t appear, check whether you’re signed in to the right account, and see Assets Without a Saved Canvas if you can see related images but not the canvas itself.

Import failed

You’ll see “Import failed. Please choose a valid canvas file.” if the selected file isn’t an unmodified Gavana export. Re-export the canvas and try again — see Export a Canvas.

Image generation failed or is stuck

Use the node’s retry control, or Stop a stuck generation and try again. See Retry and Regenerate for the full walkthrough.

Brand import failed

You’ll see an “Import failed” message if Gavana couldn’t read the website. Try the URL again, or fall back to creating the brand manually.

Last updated on